Privacy Policy

Last Updated: August 2026

Yonglife (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yonglife.shop (the “Site”) or make a purchase. By using the Site, you agree to the terms of this policy.

We are CHONGDA LIMITED, a company registered in Hong Kong, operating under the trading name Yonglife. Our registered address is FLAT/RM 511 5/F MING SANG INDUSTRIAL BUILDING, 19-21 HING YIP ST, KWUNTONG, KL,HK. For any privacy-related questions, you can reach us at hello@yonglife.shop.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us and information that is automatically collected when you access our Site.

1.1 Personal Information You Provide

When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect the following:

Contact details: Full name, email address, phone number, and shipping/billing address.

Payment information: Credit card details, PayPal, or other payment method information. Note: we do not store full payment card numbers; they are processed securely by our third-party payment processors.

Order details: Products purchased, order value, date, and any special instructions.

Communication records: Information you provide when you email us, fill out a contact form, or respond to a survey.

1.2 Information Collected Automatically

When you browse our Site, certain data is automatically collected via cookies and similar technologies:

Usage data: Pages visited, products viewed, time spent on the Site, referral source, and clickstream data.

Device data: IP address, browser type, operating system, device type, and unique device identifiers.

Geolocation data: Approximate location inferred from your IP address.

1.3 Information from Third Parties

We may receive information about you from third-party services we use, such as payment processors (e.g., Stripe, PayPal) and analytics providers (e.g., Google Analytics). This information is subject to the privacy policies of those third parties.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Order processing and fulfillment: To process payments, ship products, and provide order confirmations and updates.

Customer support: To respond to your inquiries, handle returns, and provide assistance.

Marketing communications: With your consent, to send you newsletters, promotions, and updates about our beauty tools and studio. You can unsubscribe at any time.

Site improvement: To analyze usage trends, administer the Site, and improve user experience.

Legal obligations: To comply with applicable laws, regulations, and legal processes (e.g., tax reporting, fraud prevention).

Security: To detect, prevent, and address technical issues or fraudulent activity.

3. LEGAL BASIS FOR PROCESSING (FOR EEA AND UK USERS)

If you reside in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the data concerned and the specific context. We generally rely on the following grounds:

Performance of a contract: To fulfill your order and provide the requested services.

Consent: For sending marketing emails or placing non-essential cookies. You may withdraw consent at any time.

Legitimate interests: For improving our Site, preventing fraud, and analyzing usage, provided these interests are not overridden by your data protection rights.

Legal obligation: To comply with tax laws, regulatory requirements, or lawful requests from authorities.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party vendors who help us operate our business:

– Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
– Shipping carriers (e.g., DHL, FedEx, Hongkong Post) to deliver your orders.
– Email marketing platforms (e.g., Mailchimp) to send newsletters if you have subscribed.
– Analytics tools (e.g., Google Analytics) to understand Site usage.

These providers have access to data only as necessary to perform their functions and are obligated to protect it.

4.2 Legal Compliance and Protection

We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, and that of our customers.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site.

5. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your own, including Hong Kong, where our studio is located, and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data remains protected, including using standard contractual clauses approved by the European Commission or relying on service providers certified under appropriate frameworks (e.g., EU-U.S. Data Privacy Framework where applicable).

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Order information: Retained for a minimum period required by tax and accounting regulations (typically 7 years).

Marketing consent: Retained until you unsubscribe or withdraw consent.

Automated data (cookies): Retained according to cookie lifetimes as described in our Cookie Policy.

When data is no longer needed, we securely delete or anonymize it.

7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have the following rights regarding your personal data:

7.1 For EEA and UK Residents (GDPR)

Right of access: Request a copy of your data.

Right of rectification: Correct inaccurate or incomplete data.

Right of erasure: Request deletion of your data under certain conditions.

Right to restrict processing: Limit how we use your data.

Right to data portability: Receive your data in a structured, machine-readable format.

Right to object: Object to processing based on legitimate interests or for direct marketing.

Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, email us at hello@yonglife.shop. We will respond within one month. You also have the right to lodge a complaint with your local data protection authority.

7.2 For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know: Request information about the categories and specific pieces of personal data we have collected about you, the sources, the business purpose, and the categories of third parties with whom we shared it.

Delete: Request deletion of your personal data, subject to certain exceptions.

Opt-out of sale/sharing: We do not sell personal data, nor do we share it for cross-context behavioral advertising. You will not be discriminated against for exercising your rights.

To make a request, contact us at hello@yonglife.shop. We will verify your identity before fulfilling the request.

7.3 Other Jurisdictions

For residents of other regions with similar privacy laws, we will honor your rights as required by applicable law. Please contact us with your request.

8. COOKIE POLICY

We use cookies and similar tracking technologies to improve your browsing experience, analyze Site traffic, and personalize content. Cookies are small text files stored on your device.

Types of cookies we use:

Essential cookies: Necessary for the Site to function (e.g., session cookies for shopping cart).

Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).

Marketing cookies: Used to deliver relevant ads or track email campaign performance (if any).

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may affect the functionality of the Site. For more detailed control, you may use our cookie consent banner (if implemented) to opt in or out of non-essential cookies.

For more information on the specific cookies we use, please contact us.

9. THIRD-PARTY LINKS

Our Site may contain links to external websites, such as social media platforms or partners. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

10. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately, and we will take steps to delete it.

11. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption for data transmission, secure servers, and restricted access controls. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

12. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top will indicate when the policy was last revised. We will notify you of material changes via email or a prominent notice on our Site prior to the changes becoming effective. Your continued use of the Site after such modifications constitutes acceptance of the updated policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

CHONGDA LIMITED (trading as Yonglife)
FLAT/RM 511 5/F MING SANG INDUSTRIAL BUILDING, 19-21 HING YIP ST, KWUNTONG, KL,HK

Email: hello@yonglife.shop

We aim to respond to all inquiries within 1-2 business days during our operating hours (Mon–Fri, 09:00–18:00 HKT).